Help Center

Welcome to the **Draper Designs LLC** Help Center. Here you can find useful information about our services, products, and how we assist you with any inquiries. If you need additional help, feel free to reach out to us directly.

Order Processing

Once your order is placed, we process it within **1 to 3 business days** (excluding weekends and holidays). You will receive an email confirmation once your order has been shipped, along with tracking details.

Shipping Information

We offer **free shipping** within the USA. For international orders, shipping times and rates may vary depending on your location. Once shipped, you will receive tracking information via email to follow your order’s progress.

Returns & Exchanges

We accept returns on all unused and unopened products within **30 days** of delivery. If you wish to return or exchange an item, please contact us at **draperdesignsstore@gmail.com** for instructions on how to proceed.

Payment Methods

We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All payments are processed securely to ensure your safety.

Product Information

We offer a wide selection of **curtains**, **shades**, and **custom window treatments**. Each product page contains detailed information about materials, dimensions, and care instructions. If you need assistance with choosing the right product, feel free to contact us for recommendations.

Customer Support

If you have any questions, concerns, or need further assistance, our customer support team is here to help. You can contact us via email, phone, or by visiting our store:

Email: draperdesignsstore@gmail.com

Phone: +1 774-227-5986

Address: 107 W North St, Tampa, FL 33604, USA

We are committed to providing excellent customer service and ensuring your complete satisfaction with our products and services.